Service and support
Reliable medical equipment is essential for patient safety and effective clinical practice. We are a distributor of medical technology and equipment for the LEV MEDICAL Group and provide a full range of services for all equipment supplied:
- Installation and commissioning of equipment
Installation, configuration, and testing of all functions in accordance with the manufacturer’s and clinic’s requirements.
- Warranty and post-warranty service
Scheduled maintenance according to the manufacturer’s recommended schedule.
- Urgent service engineer call-out
Minimization of equipment downtime. Response to requests within 24 hours.
- Repair and replacement of components
We use only original spare parts and tools approved by manufacturers.
- Training of medical personnel
We provide training on the operation of equipment for doctors, laboratory technicians, and technical personnel.
- Consultations and remote diagnostics
Remote support and diagnostics of equipment via secure communication channels.
All our engineers undergo regular training with equipment manufacturers and have the appropriate approvals and certificates.
